FAQ

FAQ

FREQUENTLY ASKED QUESTIONS

What are the prices ?

Our prices are subject to change depending on models  and different market factors. We will send you an updated price list in 24 hours upon get inquiry (you can leave a message on our website).

Do you have a MOQ ?

Your Sample order is welcome to check our quality , so our MOQ is 1 PC.

What is your warranty?

3 years and 5 years warranty for our led grow lights depends on different models.

What is the average lead time?

For samples, the lead time is about 1-7 days. Some models have stocks can ship in 1 working day.

For mass production, the lead time is 7-14 days after receiving the deposit payment.

How long will it take to get order?

We will arrange shipment in 24 business hours with 3-5 business days fast shipping method if stock is available.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal.

Can I cutomize my own Logo/Design/Spectrum?

Yes, you can, please email us or contact us via platform to confirm more details.

We have a commercial project, can you help us to offer a solution?

Yes, please show us more detail about your project, we will give you a good solution.

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